RiderHQ For Event Organisers Other guides
Why use RiderHQ?
- Get more entries! It takes 2 clicks to enter a race on RiderHQ, any time until the night before.
- Pin down last minute entries No more fielding phone calls about on-the-line places, give the riders your event's URL and let them get on with it. You control when the entries close.
- Less paperwork riders fill in their own details, you can download as a spreadsheet, generate entry lists, signing on sheets, results sheets
- Guaranteed payments. All confirmed entries are charged up front, payment is secured before you run your event.
- Save on postage All entrants have email addresses, you can download a spreadsheet of these and send out your programme and results electronically
- You are in control You have control over all your event's details - if these change you can update them at any time, changes take effect immediately
- Instantly updated Everyone can see the entry list as it grows. This has a powerful effect, encouraging more entries and keeping everything in one place.
RiderHQ makes it easy to get your event online: fill in one straightforward form and you can accept entries right away. We'll automatically list the event in our calendar, handle payments and keep the entry list up to date. You remain in full control at all times - you can update your race details, close your race, or open it to more people - whenever it suits you. Plus, we won't lock you in to a contract or charge you for accepting entries outside our site. It really is super simple.
Follow these instructions to list your event immediately or read on for more details of the benefits...
This graph shows entries for a recent event, initially the field was open to 60 riders, however following strong online demand the organiser applied for permission for a larger field - this was granted and within 10 days the event was sold out again.
Most of our events get a full field or close to one before the start day. You choose the deadline for accepting entries - keeping it open until the night before is the best way to secure a full field. Riders often enter last minute to avoid a wasted journey, and it is better for you as their payment is guaranteed. Generating a signing-on sheet is easy: before the HQ opens just use our one-click link.
You can still accept postal entries in the usual way, so riders have a choice of how to enter. Add the riders on the event page and they will be included in the signing-on sheet and in the results.
Highly recommended
We have a 98% user feedback rating from Google Checkout, our site is straightforward and secure. Many of our riders enter several races in succession as the system is quick, easy and painless. Here are some user comments:
Fantastic! A vast, vast and long overdue improvement to the old pen, paper & post method. Recommend anytime - if only more event organisers would use online entry...
Brilliant way to enter races. Hope more organisers adopt this method.
RiderHQ is a fantastic resource and has really simplified race entry. It has also boosted pre-entry numbers for races considerably meaning most have over subscribed fields. This gives added value to race organisers and competitors alike. I now use RiderHQ for all race entries supported by the site.
Effortless & very convenient.
Quick and easy will use it again
So much easier than sending in paper entries and cheques. It would be great to see more events using this site.
3 Steps to list your event on RiderHQ
- Register as a user (or login
- Fill in a new event form
- You will be taken to your new event's 'homepage' (something like http://www.riderhq.com/events/natsevent), check the details are correct - if not click on the 'edit' link to change them.
As soon as your event is listed, riders can enter via RiderHQ, and pay the entry fee by credit card. Your event's home page will automatically be updated to show who has entered and who has paid.
You can send your event's homepage URL to websites like the BCF and London Cyclesport who may help with advertising.
FAQ
When do I receive my entry fees?
What if I already have entries for my race, or I receive entries in the post?
Can I add a link to my own website/ club website?
Can I download details (addresses, names emails etc.) of riders who have entered my event?
How do I close entries for my race?
When do I receive my entry fees?
Entry fees will be released to you immediately following the date of the race. We can either send you a cheque or transfer the entry fees direct to your bank account via BACs, at your choice.
What are the fees?
We charge 5% of the entry fee plus 70p for all entrants who pay online. By default we add this to the price you set as a separate 'transaction fee' in the entrant's shopping basket. If you wish we can include the fee in the amount charged to the entrant, and deduct it before passing on payments to you. There is no charge for riders who choose not to pay using the website, e.g. by sending you a cheque or turning up on the day with cash.
What if I already have entries for my race, or I receive entries in the post?
You can enter in the entry details to the site manually, or send us the file (e.g. a spreadsheet) and we'll upload them in one go.
You can show these entries as having paid by ticking the 'paid' checkbox when editing or entering their details.
Can I add a link to my own website/ club website?
Yes - there is a box for this on the 'edit event details' form
Can I download details (addresses, names emails etc.) of riders who have entered my event?
Yes - you can download the full details of riders who have entered your event using the 'download entry list' link that appears on the homepage of your event when you are logged in. The file is in CSV (comma-separated values) format which you should be able to open in Excel, OpenOffice or many other programmes
How do I close entries for my race?
Login and select 'edit details' for your race. Set the event-status to 'Entries closed'. It is a good idea to do this just before you print your sign-on sheet.
What about refunds or if I have to cancel the event?
See our cancellations policy
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