RiderHQSIGN IN

Pending payments report

MAR 2015

We've added a new live report showing any 'pending payments' for events and for entrants.

Credit card payments tend to be near-instant so this is mainly relevant for organisers using Direct Debit payment processing, which can take some time (several days!) between the entrant/member initiating the payment process and the funds being deposited in your account.

In the meantime, we take account of any 'pending' payments so that your event doesn't become over-subscribed, and we don't add the entrants to the entry list or members to the group membership list until payment is confirmed. Now you can load this quick report to see the status of any pending payments:

For event entries:



For group memberships:



And here's the report: